Terms and conditions
Last updated: 7/1/2026
1. Definitions
For the purposes of these terms and conditions, the following definitions apply:
Microbiome Center
The organization that supports practitioners, pharmacists and clients in personalized microbiome therapy.
Client
Any person or organization that uses our services.
Practitioner
Doctor or other healthcare professional responsible for medical decision-making.
Pharmacist
Licensed pharmacist responsible for magistral preparations.
2. Applicability
These terms and conditions apply to all services, analyses, orders and agreements through the Microbiome Center.
3. Services of the Microbiome Center
The Microbiome Center facilitates:
Microbiome analyses
Knowledge exchange
Treatment support
Recipe recommendations
Collaboration between doctors and pharmacists
The Microbiome Center does not perform medical procedures itself.
4. Conclusion of the agreement
An agreement is formed as soon as an order, request or registration has been confirmed by the Microbiome Center.
When you create an account on the Microbiome Center platform, specific terms apply that you must accept in advance in order to use the platform and enable collaboration.
When you order an analysis, prescription or other service, specific conditions also apply that you must accept in advance in order to make the service possible.
5. Rates and payment
All prices are in euros.
Payment must be made via the offered payment methods.
6. Provision of analytics
The Microbiome Center does not perform any analyses itself. These are carried out by independent laboratories.
The Microbiome Center cannot give any guarantees about delivery times or the results of analyses.
7. Delivery of therapies
Personal prescriptions are only provided after assessment by an independently qualified practitioner and pharmacist.
The Microbiome Center supports these professionals in their role, but has no say in individual treatment decisions. Therefore, we cannot make any statements about the expected treatment results.
8. Liability
The Microbiome Center is committed to providing a careful service.
The Microbiome Center is not liable for:
Medical decisions of practitioners
Pharmaceutical decisions of pharmacists
Individual treatment outcomes
Any damage caused directly or indirectly by treatments
9. Complaints procedure
Complaints can be submitted via:
We aim to respond to complaints as quickly as possible, within seven working days at the latest.
10. Governing Law
These terms and conditions are exclusively governed by Dutch law.